• +52 (999)941 9494

Live the Reef experience!


The hotel service includes:

  • Room with A / C, fan, TV and private terrace or balcony.
  • Lunch, snacks, dinner and breakfast buffet.
  • Unlimited national beverages, at established times.
  • Recreational activities for children and adults with our animation team.
  • Kid's club with pool.
  • Use of hotel facilities: Beach, swimming pools, tennis courts and minigolf.
  • Kayaks, pool tables, ping pong and foosball.
  • Night activities in the theater-disco.

Input and output

Check in in the room is from 03:00 p.m.

In courtesy you can make use of the facilities with food and drinks included, starting at 12:00 pm.

The day of your departure, the check out of the room and departure from the facilities is at 12:00 pm.

If in addition to our all-inclusive service you are looking for other services for special occasions, such as anniversaries, honeymoons, day passes, etc., we put at your disposal:

Payment Methods

We are a prepaid hotel, to guarantee the availability of the service we require the payment to be settled before your arrival at the hotel.

We have several forms of payment:

  • Charge to debit or credit card by telephone or direct at our offices in Mérida, Yucatán.
  • Deposit at the nearest Banorte branch.
  • Cash payment in our offices in Mérida, Yucatán.

Sales and Reservations Office

Phone. (+52) 01 (999) 9 41 94 94

Av. Prolongación Paseo de Montejo #225 x 50 and 48. Col. Montes de Amé. Merida Yucatan.

(Near Gran Plaza)

Hours of operation:

Monday through Friday from 9 am to 2 pm and from 4 to 7 pm; Saturdays from 9 am to 2 pm